Improving Our People Skills with Dalton Wilson

In episode 95 of the Trash Talk Business Podcast, host Andy is joined by Dalton Wilson, the owner of Jireh Junk Haulers, to discuss various topics related to improving team management, acquiring commercial clients, and tracking residential customers. Dalton shares his experience in the junk removal business and how he achieved $200, 000 in revenue in his first year.

Dalton's journey in the junk removal industry began when he started his own business, Jireh Junk Haulers. He emphasizes the importance of managing a team effectively and shares strategies for improving people skills. He also seeks advice on how to attract more commercial clients and track residential customers more efficiently.

To improve team management, Dalton suggests building personal connections with employees and discussing goals with them. He also emphasizes the importance of setting boundaries and prioritizing profit to ensure employee productivity and business sustainability. Dalton highlights the significance of financial stability and not making exceptions for unreliable employees. He also discusses the challenges of identifying red flags when hiring and the impact of personal issues on job performance.

In terms of acquiring commercial clients, Dalton shares his experience in utilizing advertising platforms such as Google ads, Facebook, and Craigslist. He advises targeting commercial clients for expansion and building strong relationships with established franchises and property management companies. Dalton also mentions the value of offering incentives to customers for repeat business and providing excellent service to retain and attract clients.

Dalton expresses his interest in tracking residential customers more effectively. He discusses the use of tags on Jobber, a business management software, to streamline operations and gain valuable insights for analysis and decision-making. He also highlights the importance of sponsorship for building relationships and networking efforts to expand connections and increase business opportunities.

Throughout the episode, Dalton emphasizes the importance of hard work, dedication, and proper management and organization in achieving business success. He shares his journey as a Christian and his aspirations for his junk removal business, aiming to earn $300k-$400k this coming year. Dalton also acknowledges the challenges faced in the industry, such as sustainability and manpower, and the need to adapt and make necessary changes.

In conclusion, Episode 95 of the Trash Talk Business Podcast provides valuable insights into team management, acquiring commercial clients, and tracking residential customers in the junk removal industry. Dalton Wilson's experience and advice serve as a guide for entrepreneurs looking to succeed in the business. The episode emphasizes the importance of building personal connections, offering incentives for repeat business, and networking to expand business opportunities. It also highlights the significance of financial stability, proper management, and organization in achieving business goals.